XPRES CARGO INC Web Design & Development – Terms of Service

These Terms of Service apply to all website design, e-commerce development, and related digital services offered by XPRESCARGOINC. By placing an order or entering into an agreement with us, you agree to the terms listed below.

Service Initiation
To begin any service, customers must provide a valid billing address. Additional information may be requested during signup and must be submitted as required.

Payment Terms – Website Development
A 50% non-refundable deposit is required before development starts. The remaining balance is due within 15 days of project completion. If a project continues beyond 30 days, a progress invoice of at least 25% of the remaining amount will be issued. Monthly maintenance and update services are invoiced on the 1st of each month.

General Payment Terms
Invoices are due within 15 days. Accounts enter default after 20 days. Returned or non-cleared checks incur a $35 fee. Services may be suspended if an invoice remains unpaid for 60 days, though monthly charges will still apply. Late payments will incur a fee of $5 or 1.5% of the outstanding balance, whichever is higher. Creativeanalyticswa reserves the right to recover collection and legal fees for defaulted accounts.

Service Interruptions
Creativeanalyticswa is not responsible for service disruptions caused by third-party providers, network failures, or natural events beyond our control.

Account Security
Customers are responsible for keeping their login credentials and authentication details secure. Sharing login information is prohibited. If account details are compromised, customers must notify Creativeanalyticswa immediately.

Governing Law
All disputes related to these terms must go through mediation before legal or arbitration proceedings can be pursued.

Content & Acceptable Use Policy
All services must comply with relevant U.S. Federal, State, and Local laws. Prohibited content includes copyrighted or plagiarized material, threatening or obscene content, pornographic material, unlicensed software or media, hacking tools, and spam-related services.

Proposal Scope & Modifications
Clients must review proposals thoroughly. Requests outside the approved scope may be declined or billed separately. Additional services may require upfront payment or net-15 terms.

Project Timelines & Delays
Clients must adhere to agreed timelines. Delays caused by the client may disrupt workflow, incur additional charges, or result in project termination. In such cases, deposits are non-refundable. Restarting a paused project may require a new agreement.

Website Copyright
For custom websites, copyright transfers to the client once full payment is received. If a project is canceled, clients may request their website files (.zip) and database (.sql), if applicable.
For semi-custom websites, copyright transfers after one year of active subscription or full advance payment. WordPress admin access is not provided. Upon cancellation and copyright transfer, clients may receive site files and database backups, if available.

Website Launch & Access
Once a project is completed and approved, it is final. Changes outside the agreed scope may require additional charges. Clients must launch the website or provide the necessary credentials within one week of completion; delays may result in additional fees. Final account access and training are provided only after all payments have been made.